Hi, I am Tim!
Design lead with 10 years of experience, previously leading teams in HSBC and Vyond (video animation tool).
Outside work, I enjoy writing, creating podcasts, and running a Telegram UX community with 1000+ members.
What I do
As a manager, my job is to help my team get better results.
I do this by improving the environment, tools and process for my team to get a multiplier effect on our collective outcome. Below is a summary of what I have achieved:
Building new products from 0 to 1
I have introduced user centric methodology to new programs I lead that has processed transactions worth more than USD 31 million.
Scaling products globally
I have developed a Design Playbook to help the company I work for scale their products from one market to multiple markets rapidly while decreasing development time by 50%.
Increasing design influence
I have developed a “UX growth strategy” to systematically increase the design team’s maturity and influence within the organization.
Growing the design team
I have developed processes to hire great people consistently, provide candid feedback to team members and nurtured a culture of continuous learning.
-
Defined the recruitment criteria, standardize the questions to ask, and come up with a framework to evaluate that candidate objectively
-
A framework for all all UX managers to consistently evaluate team performance. To provide fair and actionable feedback
-
I have identified top performers in the team, coached them and promoted them to lead a team of their own. I have set up clear Roles & Responsibilities to ensure they are set up for success.
-
A recurring meeting with the aim to upskill designers and foster a learning culture. Each team shares their learning about the product and how they managed stakeholders. I also actively invite guest speakers from other disciple to share their expertize